SALON POLICIES
PLEASE REVIEW BEFORE YOUR APPOINTMENT

A 30% deposit is required to secure all appointments and will be applied toward your service total at checkout. A valid card must also be kept on file when booking.
Deposits are refundable with at least 24 hours’ notice and may also be transferred to a rescheduled appointment. Cancellations made with less than 24 hours’ notice are subject to our cancellation policy.

We offer a 10-minute grace period for appointments.
Arriving more than 10 minutes late may require us to shorten, reschedule or cancel your service depending on the time remaining and your artist’s schedule.
If we are unable to accommodate the appointment due to late arrival, our cancellation policy may apply.

We stand behind our work and want you to love your lashes.
If you experience an unusual amount of shedding or have a concern with your lash service, please contact us within 3 days of your appointment so we can assess the issue and, when appropriate, schedule a complimentary adjustment.
Adjustments requested outside of the guarantee period may require a paid refill or touch-up.

Please inform us of any known allergies or sensitivities before your service. Sensitive lash adhesive is available; however, it does not guarantee that an allergic reaction will not occur.

To maintain a relaxing salon environment and allow our artists to focus fully on your service, we kindly ask that additional guests not accompany you to your appointment unless they are also receiving a scheduled service.

We kindly ask for at least 24 hours’ notice when canceling or rescheduling an appointment.
Cancellations made with less than 24 hours’ notice and no-shows will be charged 100% of the scheduled service price.
This policy allows us to respect the time reserved specifically for you and the time of our artists.

Refills are recommended every 2–3 weeks and require at least 50% of your extensions remaining. After 4 weeks, a new full set is required.
Have lashes from another salon? Please call us before booking so we can confirm we're able to work over the existing set.

Touch-ups are a quick refresh designed to add a few lashes before a special event or occasion.
Touch-ups are only available for lash extensions originally applied at Meg-a-Lashes and are not intended to replace a regular refill appointment.
Additional restrictions may apply. Please contact the salon to confirm eligibility before booking.

To maintain a safe, relaxing and professional salon environment, children are not permitted in the salon during appointments.

For the comfort, safety and sanitation of our salon, pets are not permitted inside Meg-a-Lashes. Service animals are welcome in accordance with applicable law.